Shipping policy

📦 Shipping Policy – Instawell.ca

Last updated: [July 30, 2025]

Thank you for shopping with Instawell! We’re committed to delivering your order quickly and reliably. Please review our shipping policy below.

🚚 Shipping Information

  • Processing Time: Orders are processed within 1–2 business days (excluding weekends and holidays).

  • Shipping Time: Most orders are delivered within 3–7 business days depending on your location.

  • Carriers Used: We ship via trusted carriers such as Canada Post, UPS, and FedEx, depending on destination and item size.

🌍 Shipping Locations

  • Canada: We currently ship across all provinces and territories.

  • USA: We offer shipping to the United States.

  • International: For international orders, please contact us directly at hello@instawell.ca.

💵 Shipping Rates

  • Standard Shipping (Canada): Calculated at checkout.

  • Free Shipping: Orders over $75 CAD qualify for free standard shipping within Canada.

  • Express Shipping: Available at an additional cost during checkout.

📦 Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can follow your delivery every step of the way.

❗ Delays & Exceptions

While we strive to meet all shipping timelines, delays may occur due to:

  • High order volumes (e.g., during sales or holidays)

  • Carrier-related issues

  • Weather disruptions or unforeseen events

We appreciate your patience and will always keep you informed of any delays.

📬 Questions?

If you have any questions or concerns about your order, feel free to reach out:

📧 Email: hello@instawell.ca
📞 Call/Text: (289) 670-WELL (9355)
Support: Available 24/7